Return & Refund Policy

14-Day Money Back Guarantee Policy

We are confident that you will be satisfied with the products or services you purchase from our website. However, if for any reason you are not completely satisfied, we offer a 14-day money back guarantee.

To request a refund, please contact our customer support team within 14 days of your purchase. We will provide you with instructions on how to return the product or discontinue the service and receive a full refund.

Please note that some products or services may have specific terms and conditions related to refunds, which will be clearly stated on the product or service page.

Refunds will be processed within 3 business days of receiving the returned product or service cancellation request.

We reserve the right to deny refunds to customers who abuse this policy or make repeated refund requests.

If you have any questions about our 14-day money back guarantee policy, please contact us at info@muelearwater.com.

Note:

We will not authorize any return unless the Customer notifies us within 14 days of delivery of the precise reason why return authorization is being requested.

The goods can be returned only with the company prior to consent. Only approved returns will be accepted.

The packaging must be intact, clean, properly prepared, and packed. The returning item must be fully completed. You are responsible for the packaging of the item. Returns must be shipped freight prepaid.

When we receive the item, we will assess whether it is unchanged and will return your payment.